First impressions really do matter.
That’s why Table Maestro offers the most reliable and experienced reservations staff in the industry. Our approach is simple. And it works. We’ll work with your current booking system to make sure no call goes missed. No inquiry goes unanswered. As your off-site hostess, our team will handle your guests’ requests with the same grace and charm they’d receive when they walk through your doors.
• Handle incoming calls
• Make and track reservations
• Confirm Reservations
• Handle General Inquires
• Staff Training and Consulting
• Guest Communication Services
Your guests are greeted with a voice. Every time they call. Period. Table Maestro is your complete telephone reservations solution, offering all of the services you would expect from your in-house staff while meeting your exact staffing needs. We:
Take your calls
All of your incoming calls are forwarded to Table Maestro’s central reservations office, where they’re assisted by your assigned Account Reservations Manager.
Any calls for general information or for reservations are promptly assisted, detailing the guest name, party size, phone number, and email address. Requests for special accommodations -- large parties, gift certificates, floral arrangements, and special occasion orders – will be emailed to you for approval.
Let you know about timely requests
Calls that require immediate assistance by a restaurant employee or manager are forwarded directly to you so you won’t miss important inquiries. If you’re unavailable, we’ll take a message and deliver you the details via email.
And ensure your hospitality is seamless
By confirming reservations daily, we’ll continue to offer your guests the highest level of service, recording important dining instructions, ensuring accurate reservations and reducing your number of no-shows.